Rack Solid uses FedEx for all shipping.

Return Policy

Rack Solid will respect refunds and exchanges to the original purchaser if:

  • Returned in original box, packaging, and all manuals and accessories within 30 days of purchase, customer is responsible for return shipping;
  • Included with proof of purchase;
  • Product is in new condition. Installed products are non-returnable.

Please note that:

  • The value of missing and/or damaged items will be deducted from the credit amount of a return/exchange;
  • A 15% repackaging/processing charge will be applied to all returns;
  • Close out items are non-exchangeable and non-returnable;
  • Rack Solid will assist with warranty issues according to each manufacturer’s warranty guidelines.

For more information email us at [email protected]