Rack Solid respects the privacy of its customers, and is committed to the security of your personal information.

Information We Collect

If you place an order via our web site, we collect information (including name, address, telephone number, email address, and when necessary, credit card information) to complete the processing of your orders and billing. We also share our customers’ information with outside shipping companies and credit card processing companies, but we do not provide any more information than necessary for these purposes. The information we collect may also be used to contact you regarding your order.

Site Security

We use a variety of current technologies to protect your personal information. For example, we use the Secure Sockets Layer (SSL) protocol to encrypt information you send to us during the order process. Thus such information as your credit card number, billing and shipping address(es) are scrambled and can only be deciphered once it reached us.

Cookies

A cookie is a small data file that is stored by your web browser on your computer. Cookies enable you to place an order on our web site, and help us make your online shopping experience easier.

We use cookies to:

Remember what items are in your shopping cart
Recognize you when you return to our web site
Remember the searches you make on our site

You will have to enable cookies from our site to place an order on our web site. Otherwise, please call us at 1-866-450-RACK(7225) to place your order over the phone.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.